Call Center Agent English and Arabic Speaker

Job Responsibilities:

- Should have a strong communication skills
- Answering calls from customers professionally and responding to customer inquiries and complaints.
- Experience in Emails and Chats in Professional and timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Handling and resolving customer complaints on offered services.
- Adhering to all company policies and procedures.
Job Requirements:
- Candidate should be bilingual - English & Arabic
-Ability to work in Rotational shifts.
- Candidates should be available to join Immediately.
- Job location: Dubai.

Include a Mix of Skills, Qualifications, and Industry-specific Words : How to Use Keywords in Your Resume

How to Use Keywords in Your Resume
ATS software is not always accurate. So when you’ve found the keywords to put on your resume, you need to include them clearly so that the ATS can read them.
Don’t: Embed resume keywords in images or use fancy fonts.
Do: Use standard fonts and avoid images in favor of plain text.

Include a Mix of Skills, Qualifications, and Industry-specific Words

The ideal keywords to include in your resume should be related to soft skills and hard skills.

Other keywords include any certifications you have — as long as they’re specified in the job listing.

For instance, if the job ad for a web developer role mentions “programming languages,” your skills section might look like this:

•

• C++

• Java

• Python

• TypeScript

These languages are good examples of industry-specific terminology. Only people specializing in IT are likely to know what “TypeScript” is.

It’s important to use job-specific resume keywords so that the hiring manager knows you’re familiar with the industry — even if you’re looking for an entry-level job.

Including these words shows you’ve done at least the minimum amount of research, and have an interest in the field.

Also, use synonyms to increase the variety of keywords on your resume. A “programmer” should also refer to themself as a “coder” because these two words mean roughly the same thing, and you never know exactly what terms have been programmed into the ATS.

Short Info

Include a Mix of Skills, Qualifications, and Industry-specific Words : How to Use Keywords in Your Resume

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