Aster Hospital is seeking passionate and dedicated Customer Service Staff to join our growing team in Dubai:
Do you have a passion for helping others and a knack for providing exceptional customer service?
If you thrive in a fast-paced environment and are eager to contribute to a leading healthcare provider, we encourage you to apply:
In this role, you'll be responsible for:
Welcoming and assisting patients, visitors, and families with a friendly and professional demeanor.
Answering phone calls and inquiries in a clear and efficient manner.
Scheduling appointments, registering patients, and verifying insurance information.
Providing clear and accurate information about hospital services, procedures, and facilities.
Assisting patients with way finding and ensuring a smooth hospital experience.
Maintaining accurate and up-to-date patient records (in adherence to privacy regulations).
Contributing to a positive and supportive work environment.
To be successful, you'll need:
Excellent communication and interpersonal skills, with fluency in English a must.
A strong commitment to providing exceptional customer service.
The ability to work independently and as part of a team.
Excellent organizational and time management skills.
Proficiency in basic computer applications (e.g., MS Office).
A positive attitude and a passion for healthcare.
Aster Hospital offers a competitive compensation package, the opportunity to work in a dynamic environment, and the chance to make a real difference in people's lives. If you're ready to embark on a rewarding career in healthcare, we want to hear from you:
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Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Dishonest Keywords
It’s tempting to simply include all of the keywords you see in a job posting on your resume to maximize your chances of getting past the ATS.
But hiring managers are going to be suspicious if they see a resume that’s too perfect.
And even if you make it through to the interview, expect to be pressed with some tough questions about your skills.
Stick to the abilities and qualifications you actually have. Adding skills you lack will waste everyone’s time.