Serve as the first point of contact for customers seeking technical assistance over the phone or email
Install and configure computer hardware operating systems and applications as per company procedures.
Troubleshoot system and network problems. Maintain procedures and reports that provide technical support to the entire organization.
Desktop Support Requirements:
3-5 years of experience as an Desktop Support.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Experience in documenting processes.
Working knowledge and expertise with a variety of software, hardware, and applications.
Analytical skills to study problems and records and identify solutions.
Strong interpersonal communication and relationship-building skills.
Ability to manage time and effectively prioritize numerous projects at one time.
Ability to priorities your workload.
Help Desk Qualifications / Skills:
Problem solving
LAN knowledge
Verbal communication
Operating systems
Phone skills
Customer service
Quality focus
PC proficiency.
Note:
We are (gulfvisit.com) here only share the Jobs Adverts from different sources. We strictly recommend to never make payment or send money for any service like VISA, Interview or any other payment for getting Job. We are not responsible for any payment either paid by the Jobs Seeker or by the Employer.
Creating a successful CV (curriculum vitae) is crucial when applying for jobs or opportunities. A well-crafted CV can greatly increase your chances of landing interviews and ultimately securing the desired position. Here are some important facts to consider when creating a successful CV:
Clear and Concise Format: Keep your CV well-organized and easy to read. Use clear headings, bullet points, and a consistent font style and size. Limit your CV to 1-2 pages, especially if you're early in your career.
Contact Information: Include your full name, phone number, email address, and location (city and state/country). Make sure your contact information is up to date.
Personal Statement or Objective: A brief summary at the beginning of your CV can highlight your career goals and what you bring to the table. Tailor it to the specific job you're applying for.
Professional Experience: List your work history in reverse chronological order (most recent job first). Include the company name, your job title, dates of employment, and a description of your responsibilities and achievements. Use action verbs to showcase your accomplishments.
Education: Include your educational background, including degrees earned, institutions attended, graduation dates, and relevant coursework or honors. If you're a recent graduate, your education section may come before your work experience.
Skills: Highlight your relevant skills, both technical (e.g., programming languages, software tools) and soft (e.g., communication, leadership). Tailor your skills to match the requirements of the job.
Achievements and Accomplishments: Showcase specific achievements, such as awards, publications, projects, or certifications, that are relevant to the job you're applying for.
Keywords: Incorporate keywords from the job description into your CV. Many employers use applicant tracking systems (ATS) to screen CVs, and using relevant keywords can help your CV get noticed.
Quantify Achievements: Whenever possible, use metrics and numbers to quantify your achievements. For example, "Increased sales by 25% in Q4 2022" is more impactful than simply saying you improved sales.
Tailoring: Customize your CV for each job application. Highlight the experiences and skills most relevant to the specific role you're applying for.
Professional Appearance: Use a clean and professional layout. Avoid using overly creative fonts, colors, or graphics that might distract from the content.
Proofreading: Thoroughly proofread your CV to eliminate typos, grammatical errors, and inconsistencies. Consider asking a friend or mentor to review it as well.
References: You can include references or indicate that they are available upon request. However, it's generally not necessary to provide references on your CV unless explicitly asked.
Honesty: Be truthful in your CV. Exaggerating or providing false information can damage your credibility and chances of getting the job.
Continuous Updating: Regularly update your CV as you gain new experiences, skills, or achievements. This will ensure that you have an up-to-date document ready for any opportunity.
Remember, your CV is often the first impression employers have of you, so make sure it effectively showcases your qualifications, experiences, and potential contributions to the organization.