We are looking for a well-traveled and insightful travel consultant to advise on and plan business and vacation itineraries. The travel consultant should meet with clients to determine their needs, and then select the most appropriate options given time and budget constraints. You should also inform clients of cancellation procedures and any applicable penalties.
To ensure success as a travel consultant, you should plan arrangements in accordance with clients’ mobility and medical requirements. An outstanding travel consultant will monitor and tend to all queries within short turnaround times.
Travel Consultant Responsibilities:
-Responding to inquiries about our company’s services and offerings.
-Determining each client’s requirements, including destinations, length of stay, and transit time.
-Ensuring that clients pay the deposit before you commence with bookings.
-Informing clients about the cancellation policy, including salient dates and all penalties.
-Ascertaining and adhering to the available budget.
-Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
-Securing accommodation that is best suited to the budget and location of choice.
-Planning excursions based on each client’s needs and interests.
-Accounting for mobility and medical needs during each phase of the trip planning process.
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Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Diplomacy
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.
An elderly lady watches as her husband pays for the groceries
An outgoing personality helps keep clients happy.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.