Desktop Support Engineer L2

Experience – 1-2 Years

Duration – 12 Months
Languages- English
Responsibilities:
Desktop/Laptop/Printer Troubleshooting
Usage of IT Tools & CRM *Training will be provided.
Ticketing raising and closing on system.
Escalate issues to CNoc for resolution.
Coordination with other IT Department for resolution
Basic Knowledge of Networking*(IP Address, PING, Traceroute etc..)
Proactive Resources
Email communication
Qualifications
Bachelor’s degree in computer science, Information Technology, or a related field.

Short Info

  • Published:7 months ago
  • Company:Focus Infotech
  • Location:Dubai,UAE
 
 
 

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