Skilled Waiter or Waitress

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests.

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Best practices can make a positive impact on the workplace.

Following these best practices can help you be successful in your job and make a positive impact on the workplace.
Be clear about your expectations. At the beginning of a new job, it's important to have a clear understanding of your role and responsibilities. This will help you set realistic goals and expectations, and it will also help you avoid any surprises down the road.
Be proactive. Don't wait for things to come to you. Take initiative and look for ways to contribute to your team and the company. This will show your employer that you're a valuable asset.
Be a team player. Be willing to help out your colleagues and be supportive of their efforts. This will create a positive work environment and make you more approachable.
Be communicative. Communicate effectively with your colleagues, your manager, and your customers. This will help you build relationships and get your work done efficiently.
Be professional. Dress and act professionally at all times. This will show your employer that you're serious about your job and that you're a good fit for the company culture.
Be positive. A positive attitude can go a long way in the workplace. It will make you more enjoyable to work with and it will help you stay motivated even when things get tough.
Here are some additional best practices that can help you boost morale and engagement in the workplace:
Recognize accomplishments. When someone does a good job, be sure to let them know. This will show them that you appreciate their efforts and it will motivate them to continue doing their best.
Prioritize learning. Encourage employees to learn new skills and stay up-to-date on industry trends. This will help them grow in their careers and it will make them more valuable to the company.
Open communication channels. Make sure there are open lines of communication between employees and management. This will help to build trust and rapport, and it will also make it easier to resolve any problems that arise.
Make yourself helpful. Be willing to help out your colleagues, even if it's not your job. This will show that you're a team player and that you're willing to go the extra mile.
Don't be afraid to speak up. If you have an idea or a suggestion, don't be afraid to share it. This shows that you're engaged and that you're willing to contribute to the company.