About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
About The Role
To ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target
What You’ll Be Doing
Functional Roles and Responsibilities
• Ensure Retail / Brand standards are maintained at all times.
• Role model and support role to team members
• Support the induction of new starters into the store
• Maintain and encourage the team to uphold personal grooming standards as advised by the store manager
• Achieve excellent standards of customer service in the department by supporting and coaching the sales team, and leading by example on the shop floor.
• Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager
• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels
• Minimize exposure to stock loss through vigilance on sales floor
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
Note:
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In most of the cases interview become the matter of success for the job seeking candidates. Actually during the interview every employer wants to select the right person from the herd that could fulfill the demands of situation. After appropriate qualification confidence of the candidate is the demand of every employer. Therefore, it is necessary to spend some time in assessment of personal confidence before going to appear in the interview.
Majority of the expert the job candidates to forget everything about the environment and just think about the questions asked to you during confidence. In this way one could utilize his mind properly and could produce the best output in the interview. Furthermore, it is good idea to think in mind that only you are the right candidate for the post and employer will definitely select you for the post. In this way you could boost your confidence up-to many folds in the interview.
Building confidence for success in an interview is crucial, as it can greatly impact your performance and how you present yourself. Here are some tips to help you boost your confidence and excel in your interview:
Preparation is Key: Thoroughly research the company, its values, culture, products/services, and recent news. Understand the job description and requirements. This knowledge will make you feel more confident and capable during the interview.
Practice Interview Questions: Anticipate common interview questions and practice your responses. You can also use the STAR method (Situation, Task, Action, Result) to structure your answers for behavioral questions.
Mock Interviews: Conduct mock interviews with a friend, family member, or career counselor. This will help you practice your answers, receive feedback, and get comfortable with the interview format.
Positive Self-talk: Replace negative thoughts with positive affirmations. Remind yourself of your achievements, skills, and strengths. Focus on what you bring to the table.
Visualization: Visualize yourself succeeding in the interview. Imagine yourself confidently answering questions, engaging with the interviewer, and leaving a positive impression.
Body Language: Maintain good posture, make eye contact, and offer a firm handshake. Positive body language exudes confidence and professionalism.
Dress Appropriately: Choose attire that aligns with the company culture and the role you're interviewing for. When you feel well-dressed, it can boost your self-assurance.
Arrive Early: Plan to arrive at the interview location well ahead of time. This will give you a chance to settle in, calm your nerves, and mentally prepare.
Breathing Exercises: Practice deep breathing exercises before the interview to relax your body and mind. Deep, slow breaths can help reduce anxiety.
Focus on Accomplishments: During the interview, highlight your past achievements and experiences. Discuss specific instances where you contributed to a team or solved a problem successfully.
Engage with the Interviewer: Show genuine interest in the company and the role by asking thoughtful questions. This demonstrates your enthusiasm and willingness to contribute.
Controlled Speech: Speak clearly, confidently, and at a moderate pace. Avoid using filler words such as "um" and "uh."
Confidence Through Preparation: The more prepared you are, the more confident you'll feel. Have extra copies of your resume, a list of references, and any supporting documents ready.
Learn from Rejections: If you don't succeed in one interview, view it as a learning opportunity. Reflect on what went well and what could be improved for the next time.
Mindfulness and Relaxation: Practice mindfulness techniques or relaxation exercises to manage interview jitters and keep your focus in the moment.
Remember, building confidence takes time and effort. By consistently practicing these tips and focusing on your strengths, you can increase your confidence and improve your performance in interviews.