Roles and Responsibilities
Carry out sales in accordance to pre agreed monthly targets and budgets.
Prepare/ maintain visit/ call reports/log highlighting salient features and advise the Manager of the same.
Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.
Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.
Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects.
Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.
Ensure pre-delivery inspections and proper documentation of the sales transaction.
Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
Provide highest degree of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales
Ensure that the customer is aware of all available extras, accessories and warranties.
Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
Provide customers with qualified advice on vehicle finance and insurance facilities.
Participate in seasonal sales campaign and promotions to maximize sales penetration.
Education/Experience
Degree in any discipline or through automotive vocational route
3 – 5 year experience in sales in the UAE market.
Good knowledge of automobiles or sales experience
Good knowledge of computer software such as MS Office
Good communication both in Arabic and in English.
Attention to details and concern for quality
Dynamic and proactive personality
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Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Interpersonal skills
Sales jobs require a lot of human interaction, whether it’s face-to-face, online, or over the phone.
If you’re naturally outgoing and and have good interpersonal skills, you’ll excel at sales.
There’s nothing wrong with being introverted, but introversion isn’t the best quality in a sales employee.
If continually meeting and talking with strangers drains your energy, or if you find yourself regularly stumbling over your words or accidentally making the person you’re speaking with feel uncomfortable, sales might not be the best line of work for you