Job Purpose
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty
Job Requirements
Education/Certification and Continued Education
• High School Level
Years of Experience
• 1 to 2 years retail sales or customer service experience preferable in skin care
Essential Roles and Responsibilities
Functional Roles and Responsibilities
• Meet and exceed sales targets set by the Line Manager.
• Identify and fulfill our customers’ needs and thus provide quality advice and exceptional service.
• Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the company’s policy.
• As per the standards set out in the Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times
• Merchandise products as per guidelines, ensuring accurate stock rotation.
• Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves.
• Check stock levels daily and recommend orders to the Line Manager to replenish and maintain optimum stock levels.
• Ensure all applicable administration is completed accurately and on time, including customer database cards.
• Comply with all company policies and procedures.
• Seek opportunities to increase sales, for example, link selling.
Note:
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After acquiring the suitable job every worker start seeking the ways of promotion. It is fact some people rise in rank rapidly while other could not. There are some common differences in these two types of workers. A brief discussion is made about these differences which will help the reader of this post to understand the effective way of getting promotion in job.
Most common difference in the above mentioned two types of workers is that one type of worker try to understand the basics of working techniques and get control over the techniques rapidly. In this way he becomes the master of those techniques which make him the efficient and resourceful worker. These are attributes which could seduce the employer and in the result that worker gets rapid promotion. On the other hand the person who struggle in understanding the work procedure could not captivate the attention of employer. In the result such worker could not rise in rank with the desired pace.