Synopsis

In this role, you will ensure that Fraud is prevented as far as possible or if it does occur, that it is detected and dealt with swiftly. Fraud Prevention is the most cost-effective way to prevent loss through fraud.
Accountabilities

    Identify, trace, investigate and monitor fraudulent and suspicious activities within customers’ accounts and transactions on behalf of the organization, while making sound subjective decisions to close or restrict risky transactions Determine if there is improper activity involved, and determine if there is any risk to the customers
    Keeping track of what is going on, handling information from various sources, and following up in a methodical manner that stops fraud from progressing. Develop and determine patterns of fraud over certain areas and identify loopholes in security
    Should have the technical knowhow to access and monitor activity and data from multiple sources needed to investigate activities. Assist the Manager with collection of data required to mitigate fraud.
    Use technology to conduct research, correspond with internal business units and colleagues, leverage data, and monitor activity
    Identify system improvements to eliminate risk of fraud
    Assist the Manager, in identifying fraud trends, creating mitigation strategies and recommending fraud detection strategy changes
    Regularly update on professional knowledge that will assist in the job and keep abreast of the latest trends on fraud.

Education & Experience

    Bachelor’s degree in Computer Science, Statistics, Mathematics or any related field
    Minimum 2 years’ relevant experience  
    Strong analytical and problem-solving skills with the ability to think creatively and "outside-of-the-box". Knowledge and experience in working on SQL is a must.
    Proficient in Microsoft Excel and knowledge of Tableau preferable
    Excellent interpersonal, communication and report writing and presentation skills.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent and contact ethicscompliance@etihad.ae