Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
We are seeking a friendly and professional Hostess to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
Greet and welcome guests with a warm, friendly demeanor
Manage reservations and seating arrangements efficiently
Provide menus and inform guests about daily specials or promotions
Assist with guest inquiries and provide information about the restaurant and local attractions
Coordinate with the kitchen and wait staff to ensure smooth service flow
Handle cash and credit card transactions accurately
Maintain a clean and organized reception area
Assist in answering phone calls and managing to-go orders
Support the wait staff during peak hours as needed
Ensure compliance with health and safety regulations
Qualifications
Proven experience as a hostess or in a similar customer service role
Excellent communication and interpersonal skills
Fluency in English; knowledge of Arabic or other languages is a plus
Flexibility to work rotating shifts, including evenings, weekends, and holidays
Strong multitasking abilities and attention to detail
Basic math skills for handling bills and transactions
Proficiency in using reservation systems and point-of-sale (POS) software
Knowledge of Saudi Arabian culture and customs
Ability to remain calm and professional in high-pressure situations
Positive attitude and enthusiasm for creating memorable guest experiences
Professional appearance and grooming standards
High school diploma or equivalent; hospitality-related education is a plus
Additional Information
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
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