ibis Yanbu, located in Yanbu, Saudi Arabia, is a welcoming hotel that offers modern accommodations and exceptional service. With 164 rooms and 16 Family Suites, we provide the comforts of home, including free WiFi and the exclusive Sweet Bed by ibis. Guests can relax by the swimming pool on our terrace, enjoy snacks and beverages at the bar, and savor delicious dishes at the ibis restaurant. We serve breakfast from 6 AM to noon to ensure our guests start their day in Yanbu on a productive note.
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Your experience and skills include:
Service focused personality is essential
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
It is observed that some people start their job from lower ranks and remain in lower ranks for the long period of time while others start their job in lower ranks and use that low rank as their launching pad and start flying in a very short time. Actually the people who got rapid promotion have some capabilities and one could develop those capabilities in him so that he could get the rapid promotion in the job. Some of these capabilities are mentioned here under:
Continuously improve the qualification: It is the best tool which could come to help you to progress in your rank to have the higher qualifications. No doubt learning with earning is not an easy job. But once you get determined than you could get the task done in desired way.
Keenly observe the field and try to understand the technical tasks: It is observed that those people rise in their rank that could handle the technical aspects of their job in right way. Therefore, it is suggested to keep those secrets of job with you as soon as possible.
Try to show your worth to higher authorities: After getting good qualification and knowing the technical aspects of your job, it is good idea to give a good presentation to higher authorities so that you could get entered your name in the good book of higher authorities. In this way you could get the big boost in the promotion.