A global logistics player is hiring a Head of Contract Logistics to lead multi-site operations in Dubai. This is a senior, hands-on leadership role with full accountability for service, cost, people, and growth across key customer contracts.
What you’ll be responsible for
- Own end-to-end Contract Logistics performance: service, cost, quality, HSE, and productivity
- Lead site leaders/operations managers and build a high-accountability culture (daily/weekly cadence, KPI discipline)
- Drive continuous improvement: Lean projects, labour planning, slotting, process redesign, automation readiness
- Manage customer relationships at senior level: QBRs, escalations, change requests, and commercial discussions
- Deliver P&L outcomes: budget control, forecasting, margin protection, and cost-to-serve optimisation
- Scale operations: new contract implementations, ramp-ups, peak planning, and SOP standardisation
- Ensure compliance across HSE, security, ISO/quality standards, and governance
What we’re looking for
- Proven leadership in Contract Logistics / 3PL / warehousing at a senior level (multi-site or large-scale single site)
- Strong operational rhythm: KPIs, labour models, productivity, inventory accuracy, OTIF, and cost control
- Customer-facing credibility (able to manage demanding enterprise accounts)
- Track record delivering CI/Lean improvements with measurable results
- Comfortable in high-volume, fast-moving environments (retail, FMCG, e-commerce, automotive, industrial, etc.)
- Strong people leader: develops managers, sets standards, drives performance
Role details
- Location: Dubai
- Employer: Global logistics player
- Package: AED 55,000–60,000 per month
- Start: ASAP (notice periods considered)
To apply
Send your CV plus a short note covering:
1) Size/scale you’ve led (sites, headcount, sqm, throughput)
2) Contract types/industries (e-com, retail, FMCG, automotive, etc.)
3) Key KPIs/results delivered (productivity, OTIF, inventory accuracy, cost savings)
4) Current location + notice period
Requirements:
You’re a senior Contract Logistics operator who can run big, complex warehousing operations with real accountability — service, cost, people, and customer satisfaction. You’ve led either multi-site networks or a flagship high-volume DC, and you’re comfortable owning performance end-to-end: labour planning, productivity, inventory accuracy, HSE, quality, and continuous improvement.
You’re not just “ops strong” — you’re customer-credible. You can sit with demanding enterprise clients, run QBRs, handle escalations calmly, and translate operational reality into clear actions, timelines, and measurable outcomes. You understand cost-to-serve, margin protection, and what it takes to deliver OTIF without burning the operation (or the team) out.
You bring structure and rhythm: daily management, visual KPIs, disciplined problem-solving, and leaders who know exactly what “good” looks like on every shift. You’ve delivered tangible improvements — throughput gains, labour efficiency, reduced claims, improved inventory integrity, safer operations — and you can evidence it.
Most importantly, you’re a builder. You can stabilise underperforming contracts, scale operations through peak, and lead implementations or transitions without drama — leaving behind standardised processes, strong managers, and a performance culture that sticks.
Salary:
AED 55,000 to 60,000 per month inclusive of fixed allowances.
About the Company
eMagine Solutions is one of the leading authorities on leadership and talent globally. Our combined resources of over 100 years professional experience mean that our clients trust us with finding them the top talent globally and candidates trust us to find them the right opportunity in a timely and confidential manner.
Throughout our offices we provide complete solutions for our clients, including traditional temporary and permanent recruitment, executive search, recruitment process outsourcing (RPO), salary survey's, market mapping and training and development courses.
Our global client list work with us not only because of our expertise but also because of our honesty, integrity and passion.
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